CLAIMS
Claims Support When You Need It Most
At Aeris Insurance, we make the claims process simple and stress-free. With our expert team by your side, you’ll get the guidance and support you need—so you can focus on getting back to business.
File a claim
We're here to help you every step of the way! Please fill out the form below to provide the necessary details about your claim.
Questions? Call 888-442-4358 or email claims@aerisinsurance.com.
Tell us about your loss and we'll contact you about your claim.
AERIS CLAIMS GUIDANCE
Your Trusted Advocate in Navigating Loss
Prioritize Safety: Address any medical injuries immediately to ensure the well-being of all involved.
Safeguard Your Assets: Take necessary steps to protect the asset from further loss or harm
Avoid Assumptions of Liability: Do not admit fault under any circumstances.
Prompt Reporting: Notify Aeris Insurance Solutions as soon as possible by:
- Phone: 888-442-4358
- Email: claims@aerisinsurance.com
- Completing the claims form above.
Collaborate with Authorities: Cooperate fully with the FAA, NTSB, police, and other government agencies.
Comprehensive Documentation: Gather and provide all required information and documents to the insurance carrier. Work closely with their claims adjuster to achieve an effective resolution.
UNDERSTANDING YOUR NEEDS
How we approach claims
Once the insurance company has been notified of the loss a claims adjustor representing the company will contact you at the numbers provided when reporting the claim. Your Aeris Insurance Solutions representative(s) is your claims advocate. Claims adjusters can be slow to bring agents up to speed on the loss so please contact Aeris Insurance Solutions if you have any questions, or concerns about your claim.